Your Privacy
Matters Here.

Information We Collect

When you interact with jonespools.com, we may collect the following categories of personal information:

Information You Provide Directly

• Contact details: name, email address, phone number, and mailing address submitted via our quote request form, contact form, or direct email.
• Project details: property address, pool type preferences, budget range, and any photos or notes you choose to share.
• Communications: records of calls, emails, and chat conversations with our team.

Information Collected Automatically

• Device & browser data: IP address, browser type, operating system, referring URLs, and pages visited.
• Usage analytics: time on page, click paths, and scroll depth — collected via analytics tools to improve our site experience.
• Cookies & similar technologies: see Section 6 for our full Cookie Policy.

Information From Third Parties

• If you contact us through Google My Business, Houzz, or social media platforms, we may receive your public profile information and the content of your message.

How We Use Your Information

Jones Pools uses the information collected for legitimate business purposes only. Specifically:

• To respond to inquiries and provide quotes: Your contact information and project details allow our team to assess your needs and deliver accurate pool construction or supply estimates.
• To fulfill service agreements: Once you engage us, we use your information to schedule site visits, procure materials, coordinate subcontractors, and complete your project.
• To communicate with you: We may send you project updates, appointment reminders, invoices, and follow-up satisfaction check-ins.
• To improve our website and services: Aggregated, anonymized analytics data helps us understand how visitors use our site and where we can improve clarity or performance.
• To comply with legal obligations: We may use your information to fulfill applicable Georgia state law, federal regulations, or respond to lawful government requests.
• Marketing (with consent): If you opt in, we may send you occasional promotions, seasonal pool-care tips, or news about new services. You may opt out at any time.

We do not use your information for automated decision-making or profiling that produces legal effects on you.

How We Share Your Information

Jones Pools does not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

• Service providers & subcontractors: Trusted partners who assist in pool construction, equipment installation, landscaping, or plumbing may receive the minimum information required to perform their work. All partners are contractually obligated to protect your data.
• Technology vendors: Our website hosting provider, email platform, and analytics tools process data on our behalf under data processing agreements.
• Financial & payment processors: If you pay online, your payment data is processed by PCI-DSS-compliant third parties. Jones Pools does not store full credit card numbers.
• Legal requirements: We may disclose information when required by law, court order, or to protect the rights, property, or safety of Jones Pools, our clients, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, client data may be transferred to the successor entity, subject to the same privacy protections outlined here.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law:

• Active clients: Project records, including contact details and signed contracts, are retained for a minimum of 7 years from project completion to comply with Georgia contractor licensing requirements and warranty obligations.
• Prospective clients: Quote requests and inquiry records are retained for up to 24 months. You may request earlier deletion at any time.
• Marketing data: If you opt into marketing communications, your preference data is retained until you opt out.
• Analytics data: Anonymized usage data may be retained indefinitely to inform site improvements.

When data is no longer needed, we securely delete or anonymize it using industry-standard methods.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data. Jones Pools honors these rights regardless of whether a specific law mandates it, because we believe in treating every customer with respect.

Rights Available to You

• Right to Know / Access: Request a copy of the personal information we hold about you.
• Right to Correct: Ask us to update or correct inaccurate information.
• Right to Delete: Request deletion of your personal data, subject to retention requirements for active projects and legal obligations.
• Right to Opt Out of Marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email, or by contacting us directly.
• Right to Non-Discrimination: Exercising any privacy right will not affect the quality or price of services you receive from Jones Pools.
• California Residents (CCPA/CPRA): You have the right to know whether we sell or share your personal information for cross-context behavioral advertising. We do not sell or share personal information as defined by the CPRA.
• Data Portability: Request your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, contact us at info@jonespools.com or Call us. We will respond within 30 days (or 45 days when permitted by law).

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and understand site performance.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality (e.g., form submission, session management). Cannot be disabled without breaking site features.
• Analytics Cookies: We use Google Analytics (or similar) to track page views, traffic sources, and user behavior in aggregate. IP addresses are anonymized.
• Marketing & Retargeting Cookies: If enabled, these allow us to show relevant Jones Pools ads on other platforms (e.g., Google Ads, Facebook). These are only activated with your consent where required by law.

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality. For opt-out links to third-party analytics, visit Google Analytics Opt-Out.

Data Security

Jones Pools takes reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure:

• SSL/TLS encryption on all pages that transmit personal data.
• Access controls: Only authorized Jones Pools staff with a legitimate need can access client records.
• Secure email practices: Sensitive documents (contracts, payment records) are transmitted via encrypted channels.
• Third-party security audits: Our hosting provider undergoes regular security assessments.

No system is 100% secure. In the unlikely event of a data breach affecting your rights and freedoms, we will notify affected individuals as required by applicable law and take immediate corrective action.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted personal information to us, please contact us immediately at info@jonespools.com and we will promptly delete the information.

Third-Party Links

Our website may contain links to third-party websites, including manufacturer sites, review platforms, or financing partners. Jones Pools is not responsible for the privacy practices of any external site. We encourage you to review the privacy policy of every site you visit. Our linking to a third-party site does not constitute an endorsement of their data practices.

Changes to This Policy

Jones Pools reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page.
• Post a notice on our homepage for 30 days when changes are significant.
• Notify active clients by email when changes materially affect how we handle their data.

Your continued use of our website after any changes take effect constitutes acceptance of the revised policy.

Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Any disputes arising from this policy shall be resolved in the appropriate courts of Bibb County, Georgia. We also comply with applicable federal privacy laws, including CAN-SPAM and, where applicable, the California Consumer Privacy Act (CCPA/CPRA).

Contact Our Privacy Team

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us through any of the following channels:

We aim to respond to all privacy-related requests within 5 business days and resolve them fully within 30 days.